Data protection

Südpack Verpackungen GmbH & Co. KG, Jägerstraße 23, 88416 Ochsenhausen, Germany, takes the protection of your personal data very seriously. In the following, we inform you about which personal data we collect and how we process, use and protect them.

1. Collection of data

When you visit our website, the IP address currently used by your PC, the date and time, the browser type and operating system of your PC and the pages you viewed are logged. The collection of this data is technically necessary for us to display our website to you and to guarantee its stability and security (legal basis is Art. 6 Para. 1 S. 1 lit. f General Data Protection Regulation [GDPR]).

The personal data that you provide us, e.g. when placing an order or by e-mail (e.g. your name and your contact data), will only be processed for correspondence with you and only for the purpose for which you have made the data available to us. We will only pass on your data to the shipping company commissioned with the delivery if this is necessary for the delivery of the goods. For the processing of payments we pass on your payment data to the credit institution charged with the payment. Beyond that, for example for sending advertising, we will only collect, process or use your data within the framework of legal regulations or with your consent. As far as you declare this consent electronically in the context of our online offer, we observe the legal duties to provide information and record your consent by means of suitable technical systems.

We assure you that we will not pass on your personal data to third parties unless we are legally obliged to do so or you have given your prior consent. Insofar as we make use of the services of third parties to carry out and process processing, the provisions of the GDPR are complied with.

2. Retention period

Personal data provided to us via our website will only be stored until the purpose for which they were entrusted to us has been fulfilled. If mandatory retention periods under commercial and tax law have to be observed, the duration of the storage of certain data may be up to 10 years.

3. Your rights

You have the following rights towards us with regard to personal data concerning you:

- Right to access,
- right to correction or deletion,
- right to limitation of processing,
- right of opposition to the processing,
- right of data portability.

You also have the right to file a complaint with a data protection supervisory authority about our processing of your personal data.

4. Data security

The data you enter (e.g. when contacting us via our form or placing an order) is transmitted via a secure 128-bit SSL connection. You can recognize this by the fact that an "s" ("https://") or a green, closed lock symbol is added to the address component . By clicking on the icon you will receive information about the SSL certificate used. The display of the symbol depends on the browser version you are using. SSL encryption guarantees the encrypted and complete transmission of your data. Encryption makes it difficult for unauthorized persons to view information transmitted between computers. Therefore, it is unlikely that anyone will receive information that is transmitted in this way. In addition, we protect our servers with firewall systems, regularly back up the stored data and have developed organizational measures to reliably protect your data. The data is stored in Germany.

5. Use of our webshop

If you would like to order in our webshop, it is necessary for the conclusion of the contract that you enter your personal data, which we need for the completion of your order. Required information for the execution of the contracts are marked separately, further information is voluntary. We process the data provided by you to process your order. For this purpose we can pass on your payment data to our house bank. The legal basis for this is Art. 6 Para. 1 S. 1 lit. b GDPR.

When you create an account under "My account", the data you have provided will be stored revocably. All other data, including your user account, can always be deleted in the customer area.

We may also process the information you provide to inform you of other interesting products in our portfolio or to send you e-mails containing technical information.

We are obliged by commercial and tax law to store your address, payment and order data for a period of ten years.

To prevent unauthorized access to your personal data, in particular financial data, the order process is encrypted (see Section 4.).

6. Cookies

In order to collect your order in a shopping basket, we use so-called session cookies. Session cookies are small pieces of information that a provider stores in the main memory of the visitor's computer. A randomly generated unique identification number, a so-called session ID, is stored in a session cookie. A cookie also contains information about its origin and the storage period. These cookies cannot store any other data. With the Session-ID your orders are put together in your shopping cart.

Moreover, we use permanent cookies to be able to recognize visitors even after a long time. This information is then stored as a text file on the hard drive of the visitor's computer. In contrast, the session cookies we use are deleted when you end the session. If you close the browser window or go to another page, your shopping cart will be reset. The contents of the shopping basket collected up to that point must be put together again if you have ended the session but have not completed the ordering process.

7. Google Analytics

This website does not use Google Analytics.

8. Integration of YouTube videos

We have integrated YouTube videos into our online offering, which are stored on and can be played directly from our website.

By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned under point 1 of this declaration will be transmitted. This is independent of whether YouTube provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. YouTube stores your data as user profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such evaluation takes place in particular (even for logged-off users) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.

For more information on the purpose and scope of data collection and processing by YouTube, please refer to the privacy policy. There you will also find further information about your rights and setting options to protect your privacy: Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield,

9. Links to other websites

Our website may contain links to other websites. These websites are not operated by us and we therefore have no influence on their content or their data protection practices. We therefore recommend that you carefully read and check the data protection declarations offered by these websites.

10. Responsible controller

Responsible in the sense of GDPR is Südpack Verpackungen GmbH & Co. KG, Jägerstraße 23, 88416 Ochsenhausen, Germany, see our imprint. If you have any questions regarding the collection, processing or use of your personal data, as well as the assertion of rights of data subjects, please contact our data protection officer at the above-mentioned postal address of Südpack Verpackungen GmbH & Co. KG with the addition "the data protection officer" or by e-mail to

11. Changes to this Privacy Policy

Changes in the legal situation or case law and adjustments to our business model may make it necessary to amend this data protection declaration. We therefore reserve the right to adapt this data protection declaration at any time. We therefore recommend that you consult this data protection declaration regularly.