"Creating value that reaches the customer – getting a little better every single day.”
How do you create real customer value in a fast-changing market?
Carlo Remmele, Head of the Business Unit Food, shares his perspective on clear priorities, customer focus, and why sustainability must also make economic sense. His approach: focus over complexity—and getting a little better every single day.

Carlo:
For me, the key is creating real added value for our customers. Our solutions have to perform in day-to-day business – economically, sustainably and reliably.
That means setting clear priorities, listening closely and accelerating execution.
Carlo:
Early on, I learned how value creation really happens – not on paper, but in production.
That still shapes me today: I make decisions close to reality and with a clear focus on what creates value – and what doesn’t.
Carlo:
For me, it’s less about where we come from and more about our mindset.
We stand for reliability, partnership and long-term thinking. That’s exactly what our customers expect from us.
My job is to carry those values into the future – with a clear focus on market demands and innovation.

Carlo:
By becoming more focused.
Not every idea is relevant – what matters is what truly helps our customers and what they are willing to pay for.
My focus is on three things:
- Solutions with real customer value
- Competitive cost structures
- Speed in development and implementation
Those who combine these well will succeed in the market.
Carlo:
Clarity, accountability and customer focus.
I expect us not to think in silos, but to act as one team across our segments and markets.
Success comes from people who take responsibility and make things happen.
Carlo:
By consistently aligning innovation with customer needs.
Sustainability has to make economic sense – otherwise it won’t gain traction.
Our ambition: solutions that combine both and can be scaled –
environmental progress and economic value.
Carlo:
It’s about continuous improvement – practical and without perfectionism.
I want to create an environment where decisions are made faster, ownership is embraced and we learn from mistakes.
Carlo:
We will be recognized as a partner that solves complex challenges – reliably, innovatively and competitively.
With a clear focus and an offering that differentiates itself through performance.
In short:
When a customer faces a challenge, SÜDPACK is the first choice.